We are hiring - Transport Manager
Job Title: Transport Manager
Reporting to: Chief Administrative Officer
Supervisory Responsibilities: Fitter, Uplift Operations Team
Package: Salary range from £40'000 DOE and competitive annual leave allowance, private healthcare, staff discounts and much more!
About BikePark Wales
BikePark Wales is the UK’s number one mountain bike facility located at Merthyr Tydfil on the edge of the Brecon Beacons national park just 25 minutes north of central Cardiff. The Park is now an internationally recognised destination and a mecca for mountain bikers, descending on Myndd Gethin, a 491-metre summit.
BikePark Wales is a young, successful business which is growing fast. The current offering includes over 40 world class mountain bike trails, a vehicular uplift service, café, bike shop, bike hire, coaching and events but an ambitious development plan is now underway to both improve the existing services and add new products and facilities to the existing site.
The Role
An exciting opportunity has arisen for an energetic, motivated, responsible and highly organised individual to join the BikePark Wales team.
The successful candidate must hold a CPC in International Passenger Transport (Transport Managers CPC - PSV) and have up to date knowledge of regulations, as they will be responsible for ensuring the legal compliance of the transport operation at all times.
The transport manager will also ensure the fleet is maintained and serviced in accordance with DVSA and company policies, managing maintenance standards and costs is an important part of this role.
The ideal candidate will come with fresh ideas on how to improve the transport operation, ensuring the service is effectively run and be a keen advocate of continuous improvement, as well as being a concise and dedicated leader.
The Transport Manager shall work alongside the CAO & Uplift Operations Manager to develop the Transport team. Ensuring they are motivated and focused on their individual contribution to the success of BikePark Wales, recognising achievement and rewarding performance along the way.
Naturally, health and safety will play a key part of the transport managers role, they will be responsible for managing compliance including process and procedures, promoting health and safety and leading team training sessions as well as creating risk assessments and standard operating procedures.
The successful candidate’s objective is to achieve world class safety, compliance and service standards through positive and proactive engagement with drivers and our visitors
Duties and responsibilities
Responsible for managing and delivering all aspects of the standard international PSV ‘O’ licence.
Responsible for vehicle and trailer maintenance and repairs, liaising with our commercial garages and assigned drivers to organise repair of all defects identified by the driver defect checks in a timely manner. Being responsible for maintaining the vehicle maintenance files for all vehicles.
Responsible for organising all vehicle inspections as per DVSA regulations, including MOT’s, scheduled checks and road tax
Deliver resource plans by managing the safe and cost-effective utilisation of equipment, working to decrease vehicle maintenance costs – This includes working on projects to upgrade the existing fleet of buses & trailers for efficiencies in cost and environment impact
Ensure all driver compliance is met, including required licence checks, and driver CPCs
Strong theoretical and practical understanding of vehicle maintenance to ensure the productivity of the fleets inhouse repairs and 3rd party contractors
Working with the SMT to improve the customer experience operationally
Maintain drivers are compliant to company policies and procedures
Continually review transport related risk assessments each year and amend as required
Lead on health and safety for the transport department
Review of departments KPI’s- Safety, Vehicle efficiency and profitability
Assisting in driving duties, should the rota dictate
Qualifications
Full, Clean British Driving Licence qualified to D1 (no 101 or 78 restriction), CPC, driver card
A-levels or equivalent advantageous
Transport Manager PCV CPC
Key Skills
Experience in Transport Management and maintaining an Operator’s licence role is essential
Transport Manager`s PSV CPC qualification
The ideal candidate will have a passion for and previous experience great understanding of quality visitor experience
A good understanding of vehicle mechanics and a practical approach is highly valuable
Vital communication skills in the development of customer relationships, managing questions and complaints calmly and decisively.
Exceptional personal standards and understanding of customer service
Minimum of 2 years’ experience in leadership is essential for this role, knowledge of transport-related HR processes
The ability to motivate and engage team members; to identify individual’s skill sets and utilise them, for both personal and business development
Outstanding organisation and planning skills, with a good eye for detail. Identifying a potential problem and acting quickly to resolve
Excellent people skills with the ability to build strong relationships, internally and externally across all team levels
A hard working and adaptable manner, with a solid common-sense approach
The ability to work efficiently and decisively in an often high paced working environment
Working knowledge in Microsoft office suite
Valid D1/D driving licence and PSV CPC is desirable
Ability to speak Welsh is desirable
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. The nature of individual roles will evolve and change as the service develops and grows. Consequently, BikePark Wales will review and revise this Job Description as required in consultation with post holders.
BikePark Wales welcomes enquiries and applications from everyone and values diversity in the workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.
BikePark Wales is responsible for deciding how it holds and uses personal information about you and complies with all data protection law and principles. Any personal information that you provide to us during the recruitment process will be stored on a computer to assist with the administration of the recruitment process.
We will use the personal information we collect about you to:
Assess your skills, qualifications, and suitability for the role;
Carry out background and reference checks, where applicable;
Communicate with you about the recruitment process;
Keep records related to our hiring processes; and
Comply with legal or regulatory requirements.
We also need to process your personal information to decide whether to enter into a contract of employment with you but we will not store your personal information for any longer than is necessary.
To apply please e-mail your CV to claire@bikeparkwales.com and include a cover letter on why you think you would be a great fit for this position!
