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We take pride in the quality of every repair and upgrade we do here at BikePark Wales. Our master technician Mark can undertake any job. From setting up gears to custom wheel builds, suspension servicing and setup, as well as hydraulic brake servicing.

If you have your bike in our workshop, rest assured it is in good hands! 

Servicing and repairs

No job is too big or too small and you can be confident that even if you don’t know your mineral oil from your Dot Fluid, we do!  We’ll listen to your needs and have you back on the bike with a big smile at an affordable price.  We get countless e-mails and great feedback from customers praising not only the high quality and excellent value of our workshop work but also the friendly service received.  Bike shops can be intimidating places, here at BPW you will be welcomed regardless of your technical knowledge or background and we will do our best to help you out.

Our full workshop price list can be found Here

Workshop Manager - Mark Wooler

Mark has been with the BikePark Wales team since before day one and even helped build the original trails by volunteering time on dig-days. Since then, he has used his meticulous attention to detail gained from a previous career in the Royal Air Force Police to help countless customers keep riding. 

After working with industry leading brands and constantly pushing to increase his own technical knowledge, Mark is qualified to CYTECH Level 3 MTB, including Technical eBike and is considered a Master Technician on the CYTECH directory. Mark has also attended and completed many brand specific training courses, including those with Shimano, Fox Suspension, RockShox, SRAM and Bosch to name a few.

Suspension servicing

Suspension is undoubtably one of the most important parts of any modern mountain bike and regular servicing and correct setup is key to keeping your bike running smooth. From simple setup tips to lower leg and air can servicing, Mark will have your suspension correctly setup and running smooth.  

Chris King service centre

The Workshop at BikePark Wales is an official Chris King Service Centre, with the ability to Service Chris King ISO, BMX and Classic hubs. The following two levels of service are what we can offer: -

Maintenance Service: The hub will be have the axle removed and bearing face cleaned.  All parts, including the Drive Shell will be cleaned and checked for wear and/or damage.  On re-assembly, the rear hub will have Chris King Ring Drive Lube 2.0 used and correct pre-load applied to the Adjusting Clamp. 

Full Service: Whether a front or rear hub, it will be completely disassembled using the correct Chris King ISO hub tooling.  All O-rings, snap-rings and seals are removed and all parts thoroughly cleaned in an environmentally sound parts washer.  Bearings will re-assembled and dried using an airline and re-lubricated with Chris King Silver Grease.  New Snap Ring and Seal kits will then be used to re-assemble the hub, with Chris King Ring Drive Lube 2.0 then applied, before correctly pre-loading the Adjusting Clamp. 

How we work

If you break your bike during a visit,  we will do our best to help if we can.  If you want to give your bike the full world cup treatment and have our master mechanic Mark look after it for you simply visit the bike shop or e-mail Mark directly via workshop@bikeparkwales.com for more information/bookings.  

Don't forget we have free parking, you can enjoy coffee and cake whilst your bike is being fixed or if you are lucky enough to have more than one bike you can go for a ride!

If you would like to book your bike in, send an email to: workshop@bikeparkwales.com

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