Gethin Woods, Merthyr Tydfil, South Wales

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Terms and Conditions

We strongly recommend you wear a full-face helmet for all our courses. Full face helmets are mandatory for all jumps and drops courses as well as kids multi day courses, you will not be able to attend the course if you do not have one.

Coaching booking amendments

Cancellation of coaching bookings will be subject to the following cancellation charges:

· Notification within 2 weeks of the session date - Full charge, no refund will be due.

· Notification between 1 month and 2 weeks of the session date– A 60% cancellation charge will be deducted from the amount refunded.

Please note that the courses open for online booking 3 months before the date and close for online booking 2 days before the date.

All bookings except day passes incur a £5 admin fee per person per booking.

Group Booking Requests:

Regarding cancellation of group bookings, the following charges will be incurred:

· Notification within 2 weeks of the session date - Full charge, No refund will be due.

· Notification within 1 month of the session date – A 60% cancellation charge will be deducted from the amount refunded.

All bookings except day passes incur a £5 admin fee per person per booking.

BikePark Wales have now implemented a weather warning procedure that you can view online. All riders should look at the BPW website prior to setting out to see if there are any weather warnings in place:

Green: There are currently no known current weather warnings, however this may change throughout the day.

Amber: BikePark Wales intends to open but there is a high likelihood of bad weather which could potentially disrupt your visit. An amber light means you need to be prepared that some trails may be closed as a safety precaution, and that the uplift could be affected - if the weather worsens the park may need to shut. During amber warnings visitors may request to move their booking to another available date at no cost should they wish to. Requests to move bookings are to be made by email to reception@bikeparkwales.com – noting your order reference number.

Red: Extreme weather is expected and the trail network and uplift will be closed. If the traffic light system shows Red for the current / following day, all customers who have pre-booked can choose to either receive a refund or to move their booking to another available date via the reception team. If there is a red weather warning please do not come to BikePark Wales. To arrange to move your booking to a different date or for a refund please e-mail reception@bikeparkwales.com - noting your order reference number.

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